1. Open your workspace and click "..." button near the dataset you need, then click "Settings".
2. Make sure that there is no yellow warning in the "Data source credentials" menu. If you have one, click the "Edit credentials" and go to the step 3.
If there is no yellow warning (like on the screenshot below), but your report does't update, please let us know!
3. The Configure window will appear. You don't need to do any cofigurations, just click the "Sign In" button.
4. Go back to your workspace, find the dataset you need and click the update icon to download your data from Bitrix24.
If the issue is still remains, please contact our support service for the further instructions.